Questions, bugs or ideas? Email us at [email protected] and we'll get back to you within a few days.
My reminders aren't showing up. Open iPhone Settings > Preppy > Notifications and make sure they're allowed. Then in Preppy, go to Settings > Refresh all reminders. You can also send yourself a test reminder from the same screen.
How do I change my reminder time? Open the Meds tab, tap your med, then tap Edit.
How do I add vitamins or other meds? Tap the + at the top of Home, or + Add in the Meds tab.
I'm on a PrEP shot, not a pill. Go to Settings > My PrEP and turn on "I'm on a PrEP shot." Then add your next shot date in the Meds tab.
Where is my data stored? Only on your phone. Preppy has no account and sends nothing to us. Deleting the app deletes your data.
How do I start over? Settings > Reset Preppy. This erases your meds, history and reminders.
Preppy is a reminder app, not medical advice. Talk to your provider about starting, stopping or changing PrEP. If you think you were exposed to HIV and are not on PrEP, contact a provider or urgent care right away about PEP, which has to be started within 72 hours.